The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Operate point-of-sale equipment.
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Operate point-of-sale equipment according to design specifications. Completed |
Evidence:
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Open and close point-of-sale terminal according to store policy and procedures. Completed |
Evidence:
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Clear point-of-sale terminal and transfer tender according to store procedure. Completed |
Evidence:
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Handle cash according to store security procedures. Completed |
Evidence:
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Maintain supplies of change in point-of-sale terminal according to store policy. Completed |
Evidence:
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Attend active point-of-sale terminals according to store policy. Completed |
Evidence:
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Complete records for transaction errors according to store policy. Completed |
Evidence:
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Maintain adequate supplies of dockets, vouchers and point-of-sale documents. Completed |
Evidence:
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Inform customers of delays in the point-of-sale operation. Completed |
Evidence:
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Use numbers in the workplace.
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Accurately list a range of possible retail workplace numerical problems. Completed |
Evidence:
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Collect numerical information from various sources and calculate accurately with or without the use of a calculator. Completed |
Evidence:
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Perform point-of-sale transactions.
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Complete point-of-sale transactions according to store policy. Completed |
Evidence:
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Identify and apply store procedures in respect of cash and non-cash transactions. Completed |
Evidence:
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Identify and apply store procedures in regard to exchanges and returns. Completed |
Evidence:
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Move goods through point-of-sale area efficiently and with attention to fragility and packaging. Completed |
Evidence:
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Accurately enter information entered into point-of-sale equipment. Completed |
Evidence:
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State price or total and amount of cash received verbally to customer. Completed |
Evidence:
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Tender correct change. Completed |
Evidence:
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Complete sales.
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Complete customer order forms, invoices and receipts accurately. Completed |
Evidence:
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Accurately identify and process customer delivery requirements according to set timeframes. Completed |
Evidence:
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Process sales transactions or direct customers to point-of-sale terminals according to store policy without undue delay. Completed |
Evidence:
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Wrap and pack goods.
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Maintain and request adequate supplies of wrapping and packaging materials. Completed |
Evidence:
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Select appropriate wrapping or packaging material. Completed |
Evidence:
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Wrap merchandise neatly and effectively where required. Completed |
Evidence:
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Pack items safely to avoid damage in transit, and attach labels where required. Completed |
Evidence:
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Arrange transfer of merchandise for parcel pick-up or other delivery methods if required. Completed |
Evidence:
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